Muncheez AI, coming with 2.0
You call.
We pick up.
Even mid-rush.
Muncheez 2.0 comes with a phone host that never steps away from the counter. It takes your order, answers your questions, and sends everything straight to the kitchen. Any hour, any day.
- Takes your order
- Knows the menu
- Answers questions
- Talks to the till
- Never puts you on hold
Why we’re doing this
The phone used to lose to the grill
At the old Thornhill counter, the lunch rush was a beautiful mess: batter on the griddle, a line out the door, and the phone ringing behind it all. When it got busy, about 3 in 10 calls went unanswered. Every one of those was a real person who wanted a crepe and gave up.
A missed call is usually a $25 to $50 order that never happens, and worse, a hungry friend we never got to meet. So Muncheez 2.0 hires the one team member whose hands are never covered in flour. The people make the food. The AI answers the phone.
Nobody should get a busy signal from a creperie.
- Muncheez
- “Muncheez, how can I help?”
- You
- “Two Lil Birds and a mango smoothie. Does the falafel crepe have dairy?”
- Muncheez
- “The falafel crepe can be made dairy-free, just say the word. Two Lil Birds and a mango smoothie, ready for pickup in 15 minutes.”
Meanwhile, at the counter: nobody stopped flipping crepes.
How a call goes
Same phone number as always. The only difference is that it always gets picked up.
Call the shop
Day or night, rush or lull. The phone host answers on the first ring.
Say what you’re craving
Order anything on the menu, ask about ingredients and allergens, or check hours and pickup times.
Pick it up hot
Your order lands on the kitchen screen and syncs with our till, so it’s rung in, made fresh, and waiting when you arrive.
The honest part
Yes, it’s an AI. It says so.
The phone host introduces itself as an assistant, and it never pretends otherwise. It exists so a busy counter never means an unanswered call.
Rather talk to a person? Just say so. It will hand you to the team, or take a message if every pair of hands is mid-crepe.
Phone answering powered by Loman AI, launching with Muncheez 2.0
Coming soon
Answering from day one at Muncheez 2.0
The phone host goes live when Muncheez 2.0 opens its doors. Leave your email and you’ll know the moment both happen.